Terms of Service
Please read these terms carefully before using our services. By using La Brioche, you agree to these terms.
Effective Date: June 25, 2025
Acceptance of Terms
By accessing and using the La Brioche website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Our Service
La Brioche operates an artisan French bakery located in Norfolk, Virginia, offering fresh baked goods, online ordering, and pickup/delivery services. We reserve the right to modify, suspend, or discontinue any aspect of our service at any time.
User Accounts
Account Registration
To place orders, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Your Responsibilities
- Provide accurate and complete information
- Maintain the security of your password
- Notify us immediately of any unauthorized use
- You must be at least 18 years old to create an account
Orders & Payment
Order Placement
All orders are subject to acceptance by La Brioche. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.
Payment Terms
- All prices are subject to change without notice
- Payment is required at the time of order placement
- We accept major credit cards and other payment methods as displayed
- All sales are final unless otherwise specified
Order Fulfillment
- Orders must be placed by specified cutoff times
- Pickup times are estimates and may vary based on demand
- Special dietary requirements must be communicated at time of order
Cancellation & Refunds
🕰️ 24-Hour Notice Required
Order cancellations must be made at least 24 hours before pickup time.
Refunds will be processed to the original payment method within 5-7 business days. We reserve the right to charge a cancellation fee for last-minute cancellations.
Food Safety & Allergies
⚠️ Allergy Warning
Our facility processes wheat, eggs, dairy, nuts, and other allergens.
While we take precautions, we cannot guarantee that any product is completely free from allergens. Customers with food allergies should exercise caution and consult with our staff.
Intellectual Property
The content on this website, including but not limited to text, graphics, logos, images, and recipes, is the property of La Brioche and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
User Conduct
You agree not to:
- Use the service for any unlawful purpose
- Interfere with or disrupt the service
- Attempt to gain unauthorized access to our systems
- Post or transmit harmful, offensive, or inappropriate content
- Violate any applicable laws or regulations
Legal Framework
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.
Service Disclaimers
Our services are provided “as is” without any warranties, express or implied. We do not warrant that the service will be uninterrupted, secure, or error-free. We disclaim all warranties to the fullest extent permitted by law.
Limitation of Liability
In no event shall La Brioche be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.
User Indemnification
You agree to indemnify and hold harmless La Brioche, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Norfolk, Virginia.
Terms Updates
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modified terms.
Questions About Our Terms?
If you have any questions about these Terms of Service, we're here to help.
La Brioche
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.